How we can help you

Settled is a charity set up in 2019 to help EU citizens living in the UK whose rights were affected by Brexit. We worked hard to ensure as many as possible secured their immigration status before the deadline in June 2021, so that their lives here could continue. 

We now continue to provide information, advice and support to EU citizens, including people who are late applying to the EU Settlement Scheme (EUSS), or who have had their application refused. We also help when people are struggling to prove their immigration status or access rights and services. These can include the right to bring family members to join them in the UK, and to access welfare benefits, healthcare, etc.  

Since March 2022, we also provide advice on Ukraine visa schemes. This Ukraine service covers immigration rights and broader rights of housing, education, etc. (We do not assist in ‘matching’ directly).

You can watch the short video below to find out more about who we are, what we do and our impact:

 

Settled is accredited to give immigration advice at OISC Level 3. We have a small staff team of coordinators and lawyers, and a network of 100+ dedicated volunteers based throughout the UK. 

Our staff and volunteers speak over 20 European languages, including Romanes for our dedicated Roma service, and Ukrainian. We always try to respond in beneficiaries’ preferred language.

Advice for EU and Ukrainian citizens is provided free of charge by email or phone. Information is also available in the Help section of this website. In addition, we manage interactive Facebook groups in a range of languages. 

Our work and achievements can be viewed as summary infographics, or in our annual report to the Charity Commission. 

 
Please note that Settled does not provide individual advice or assistance related to eVisa enquiries.
  • For general information about eVisas, please visit Online Immigration Status (eVisa).
  • If you need help moving to an eVisa, please contact a Home Office funded organisation for support. Click here for details.
  • For our Ukrainian beneficiaries, we have created a step-by-step guide on how to create an immigration account and link to your eVisa in this short video (in Ukrainian).

Contact us for free, accredited support:

* Our helpline has extensions in English (option1), Bulgarian (2), Italian (4), Spanish  (7), and Romanes (8)If calling from outside the UK, please dial +44 330 223 5336. The English extension line is open Monday-Thursday, 13:00-15:00. For other times, and other languages, please leave a message, and you will be called be back in the appropriate language.

Feed From Facebook

2 weeks ago

Settled
Fantastic news! We appreciate and applaud the huge efforts that have been made on both sides of the Channel towards reaching this agreement. Erasmus+ will - once again - offer unparalleled opportunities to hundreds of thousands of young people, University students, adult learners and beyond - in the UK and the EU. A great foundation to build on! 👏The EU and the UK are strengthening cooperation through a new strategic partnership.Following the May Summit, we have agreed to move swiftly on UK association to Erasmus+ from 2027 and to start negotiations for the UK's participation in the EU internal electricity market.➡ Read full statement: ec.europa.eu/commission/presscorner/detail/en/statement_25_3103 ... See MoreSee Less
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2 weeks ago

Settled
Fantastic news: we just received the first instalment of our new and much-needed 3-year grant by the Postcode Community Trust to help us continue supporting thousands of vulnerable EU and Ukrainian citizens across the UK. With special thanks for supporting our work to all the players of People’s Postcode Lottery, our grant was kindly awarded by the Postcode Community Trust. We are excited to use the funds to continue supporting so many EU and Ukrainian citizens in the UK at a time when their cases are becoming much more complex and there is less free, high-level immigration advice and support available to them. ... See MoreSee Less
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4 weeks ago

Settled
Dear Friends, as Christmas approaches, many of us look forward to warmth, family, and the comfort of home. But for thousands of vulnerable EU citizens and Ukrainians in the UK, this winter is filled with uncertainty.Survivors of trafficking and domestic abuse, people displaced by war, people facing homelessness, Roma families, and those with little English or digital access are struggling to secure or maintain their immigration status. Without the right support, they risk losing their rights, their security, their home, and we need your help today.We would like to share with you our latest Winter Appeal, and invite you to read Angela’s story, one of our clients, an amazing and very resilient single mother looking after her baby daughter in extremely difficult circumstances who needed Settled’s help: mailchi.mp/settled/eusswinterappeal2025As most of us look forward to enjoying the winter holidays, the warmth of family, good food and home, thousands of vulnerable EU citizens and Ukrainians in the UK won’t have that luxury. This Christmas, will you help us offer hope, protection, and a path forward to those who need it most? Your generosity can change someone’s life this winter. Please consider making a donation today: settled.org.uk/donate/From all of us at Settled, thank you for standing together with us and may you and your family enjoy a warm and merry festive period. ... See MoreSee Less
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I Need With Settled Status

We’re here to help you with your Settled Status to remain in the UK. We have 100 volunteers on hand who can provide advice in all EU lanaguages.

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